Shipping policy

Shipping Policy

At A’Klassy Keation, we strive to ensure a seamless and timely delivery experience for our customers. Please take note of the following shipping policy details:

1. Processing Time:

  • Orders are processed within 5-7 of business days upon receipt of payment. Custom-made or personalized items may require additional processing time, which will be communicated during the ordering process.

2. Shipping Methods and Timeframes:

  • We offer several shipping options to accommodate your needs. Delivery times vary based on your location and the shipping method selected. Estimated delivery times will be provided during the checkout process.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, the shipping method selected, and your location. These costs will be displayed during the checkout process before you complete your purchase.

4. Tracking Information:

  • Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number. This allows you to monitor the status and location of your package.

5. Address Accuracy:

  • Please ensure that your shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders shipped to incorrectly provided addresses.

6. Damaged or Lost Packages:

  • In the event that your package arrives damaged or is lost during transit, please contact us immediately at aklassykreation@gmail.com with details and, if possible, photos of the damage. We will work with the shipping carrier to resolve the issue promptly.

7. Holidays and Peak Seasons:

  • During holidays or peak seasons, such as Black Friday or Christmas, shipping times may be longer than usual due to high order volumes. We will do our best to keep you informed about any potential delays.

8. Order Modifications and Cancellations:

  • Once an order has been placed, modifications or cancellations may not be possible. Please contact us as soon as possible if you need to make changes to your order.

9. Contact Information:

  • If you have any questions, concerns, or require further assistance regarding our shipping policy, please contact our customer support team at aklassykreation@gmail.com.